Because it is an effective marketing tool for brokerages and a proven and reliable means of recruiting new clients, many customers decide to include our IB Module on their websites. To function, it provides users with the possibility to make money by referring traders to other members. This module allows you to charge various fees, such as those for lots and volume traded. It also allows you to provide multi-level support to your partners and information on managing partners and their data. It also allows partners to collect and track customer information, calculate and accrue partners’ commissions into an individual account, and conduct statistical analysis. You have a compelling combination when you combine the Trader’s Room with the IB Module.
So the CRM for Forex Brokers must allow the brokers to gather, store and analyze customer data. There has to be security of storing personal and sensitive information and ability to offer personalized services with respect to individual trader’s trading patterns. As a broker you must have a system that makes you stand out in this competitive market by providing a smooth and seamless experience to your traders. It allows the team to focus on business and not on unnecessary administrative tasks.
Robust Features of Cloud Forex CRM
Also, you can inspect your team member’s performances directly through the dashboard. Once you have a client on board with you, from the mobile app of CRM you can manage their requests conveniently using your smartphone. CRM App gives you the liberty to either approve or disapprove requests, create new accounts be it live or demo, and access trading passwords and account balances of the particular client. If you think you are ready to create your own forex trading platform, contact Cloud Forex CRM now on [email protected] or request a quote here. A Customer Relationship Management software or CRM is a tool that helps you manage the interaction with your clients (both existing and potential) in a very efficient manner. A cloud-based CRM allows your team to access all the information from the cloud any time, hassle-free and immediately.
- As a beginner, they provided me with all relevant information, and I contacted their customer support several times, and they were always helpful and patient.
- Such a portal serves as a bridge between traders and brokers, enabling a platform’s clients to reach different sections, including Verification, Demo account, Deposits, Withdrawals, etc.
- Leverage Forex CRM Solution to boost sales and customer retention for your brokerage.
- The most important feature of the App is to view transaction activities and manage deposits and withdrawals.
To engage and interact with thousands of traders daily, a broker needs a CRM that is built in a way that helps the brokerage provide responsive support. At the same time it should be able to inform the traders about https://www.xcritical.com/ the latest promotional offers on products and repeat deposits in their trading accounts. And of course the CRM should be capable of keeping track of the trading activities and journey of any individual client.
IB Module
This removes the need for manual intervention with clients and other employees, enhancing the overall operational efficiency of your firm and employees. A Cloud CRM, also referred to as SaaS (Software-as-a-Service) CRM, is simply a Customer Relationship Management system that uses Cloud computing technology to host your CRM application. Essentially, this means your customer data is stored on the CRM vendor’s servers in a datacentre as opposed to a traditional CRM system where your customer data is hosted on a server in your office. CRM’s Cloud solutions offer unparalleled ease-of-access, cost-effectiveness and enhanced securitythat give organizations like yours the flexibility you need to run your business as you see fit. We offer a multi-level introducing broker feature that enables brokers to efficiently manage their IB network and track commissions across various levels.
If we compare top Forex brokers, the vast majority of companies are based on the same trading platforms and offer more or less the same scope of services for their clients. As such, CRM software is a field to highlight your company’s pros and attract more clients. Several excellent systems with a wide range of functional CRM capabilities are available for Forex CRM software, but regretfully they lack technical support. It can occasionally take time for novice users to comprehend all the nuances and specifics of utilizing a new product. The ideal CRM system should provide customer support services round-the-clock to meet client needs. You can get a fairly good deal for a CRM on a monthly subscription bases or you can create your own customized CRM for your forex trading platform.
Avoiding Pitfalls: Common Mistakes to Watch Out for When Using Forex Trading Bots
Cloud Forex CRM app is a one-stop destination for all traders.There are multiple features included in this single app for trader’s convenience. The Covid-19 has shown us a big-time uncertainty and adaptation of new ways of working. The
Cloud CRM offers scaled-up functionalities and personalized capabilities. In response to the pandemic, our cloud-hosted CRM offers a 360-degree view of clients and allows us to handle critical issues with ease. Here, we would like to bring to your notice the Cloud Forex CRM Mobile App which we have designed creatively keeping in mind the Forex Brokers business model.
As we respect the data privacy of the client’s data, we never host any database on our server, it’s always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. Experience unparalleled control over your https://www.xcritical.com/blog/forex-security-how-to-protect-your-forex-crm-data/ Forex brokerage with CRM for Forex Brokers- the ultimate solution for boosting sales, and improving customer satisfaction. High-end CRM systems may play a crucial role in your business success, as this software affects your interaction with customers.
Automated Marketing
So, whenever you are selecting a CRM for your forex trading platform, make sure that you select the cloud-based CRM that is easy to maintain and upgrade. A PHEASANTECH product, developed in 2016 to provide forex brokers & traders with a completely reliable solution that looks after the confidential information in a very organized way. The forex CRM program is a cloud-based system that is accessible from anywhere with an internet connection.